International Student Services

SEVP Portal

Learn about the SEVP Portal

Read the Student and Exchange Visitor Program (SEVP) Portal Student User Guide published by the U.S. Department of Homeland Security. It illustrates how to create a portal account and log activities during a period of approved post-completion OPT.

Create your SEVP Portal Account

Within 1 to 2 business days after the approved start date of your OPT (printed on your EAD), the SEVP Office of the U.S. government will send an invitation email to your @uw.edu address so you can create your SEVP Portal account.

There is no cost associated with creating an account or accessing the portal. Any email asking you to pay money to create your SEVP Portal account/use the portal is fake.

If you do not receive the email from SEVP within the following 2 business days after your OPT start date on your EAD, follow the instructions for ISS portal help in the next section. 

Use the SEVP Portal

  1. Did you already create your SEVP portal account?
  2. Have you maintained active access? 

Great! You can access the SEVP Portal:

Access the SEVP Portal

If you have problems accessing the portal, use the following resources:

Frequently Asked Questions

I haven’t received my invitation email to set up my portal account. What should I do?

  1. Check your EAD card. Invitation emails are sent after the OPT approval date.
  2. Check your spam/junk email. 
  3. Have you had OPT before after a previous degree? If so, you won’t get a new invitation email. Login using your SEVIS-registered email address (most often your @uw.edu address) and the reset password function to gain access to your SEVP portal account. 

It is more than 10 days after my OPT reporting event (such as starting a new job, ending a job, etc.) and the SEVP portal will not let me enter my information. 

Use the ISS reporting webform

I tried resetting my password but it doesn’t seem to work – how can I log in?

Use the reset password function on the SEVP Portal landing page. A temporary password will be sent to your SEVIS-registered email address within a few minutes. Using the temporary password, follow the prompts on the SEVP Portal page to reset the password.

Note: when the page asks for your ‘old’ password, they are asking for the temporary password that was just emailed to you. SEVP Portal passwords require very specific character use, so please read the requirements carefully when creating your password.

I received an email from SEVP stating that my account email address had changed, but I didn’t request this – why was my email address changed?

If you recently transferred to a new school from a period of post-completion OPT, your new school must register your SEVIS record. During this process, the new school will also change the email address in your SEVIS record. This is an automated process.

If you are transferring to the UW, for example, your uw.edu email account information uploads to SEVIS, which replaces the previous email account associated with your SEVIS record and SEVP portal account. You can disregard the email from SEVP regarding the change.

Portal Help

Use the ISS Portal Account Assistance webform to request help with the following portal issues:

  • Reset password
  • Change your email address
  • Unlocking a locked portal account
  • Never received the link to set up your account

Get Portal Assistance From ISS

Allow up to 15 business days for ISS processing. We will email you after we take action on your request.