International Student Services

Contact Us

Office Hours & Contact Information

Hours: Monday – Friday, 10:00am – 4:00pm
Location: Schmitz Hall 459
Phone: (206) 221-7857
Fax: (206) 543-9772
Office Email:

Standard Mailing Address* Street Address for Courier Mail
(UPS, DHL, FedEx, etc.)*
International Student Services (ISS)
University of Washington
Box 355832
Seattle, WA 98195
International Student Services (ISS)
University of Washington
Schmitz Hall, Room 459
1410 NE Campus Parkway
Seattle, WA 98195

*The ISS mailing address is not to be used for personal use; it is only for immigration purposes.

The ISS Office is open all year, including the quarter breaks and summer quarter. We only close on weekends and for major holidays observed by the University. In the unusual case of a closure, we will post the information on our homepage or send an email.

Advising: Drop-In & Appointments

ISS provides visa and immigration advising to international students who are studying at the UW on an F-1 or J-1 student visa, and current UW students planning to change to F-1 or J-1 status.

If you are not currently an international student at the UW Seattle, please see the Other Contacts section.

Drop-in Advising

  • 10-minute meeting or phone conversation with an ISS adviser (might not be your primary ISS adviser)
  • Monday – Friday, 10:00pm – 4:00pm
  • First come, first served basis; no prior appointment is necessary
  • Sign up at the ISS front desk in Schmitz Hall 459
  • Or, call ISS at 206.221.7857 and ask to be added to the “drop-in” list and leave your phone number. The drop-in adviser will call you back when it is your turn in “line.”
  • The drop-in adviser may refer you to schedule an appointment another day with your primary ISS adviser if your situation is complex. See below for sample drop-in topics.


  • 30-minute meeting with your primary ISS adviser during office hours (10:00am – 4:00pm)
  • Recommended for complicated or ongoing matters
  • Phone appointments are okay if you do not live in the Seattle area.
  • How to schedule: online
  • ISS does not schedule same-day appointments
  • If you arrive more than 15 minutes late for an appointment, you will be asked to reschedule for another day. See below for appointment sample topics.

Drop-In or Appointment? Sample Topics:

Drop-In Appointment
Travel CPT or OPT (after reviewing ISS website)
SEVIS transfer STEM OPT (after reviewing ISS website)
Vacation quarter Changing immigration status
SSN eligibility Reinstatement/suspension/termination
Dependents in F-2 or J-2 status Leave of absence
On-campus employment USCIS applications
Taking classes at another school (concurrent enrollment) Drop a course/withdraw from the quarter
General I-20 and visa Full-time enrollment exceptions

Contact Your ISS Adviser

F-1 students are assigned a primary ISS adviser based on the first letter of their family name. All J-1 students are assigned a primary ISS advisor based on their program. The ISS advisors are available via phone and email during office hours. Due to the high volume of emails and calls, please allow 1-2 business days for your advisor to respond to you.

For general inquiries, please contact us at:

F-1 Students

Name Contact Information Advises F-1 students whose last names begin with:
Ms. Machelle Allman (206) 221-0329

Schedule an appointment

M, N, T
Ms. Leana de la Torre (206) 543-3672

Schedule an appointment

A, B, D, F, K,
Mr. David Gerry (206) 221-7867

Schedule an appointment

H, O, S, X
Ms. Kareen Kanjo (206) 543-2329

Schedule an appointment

G, J, P, Z
Ms. Angela MacDougall (206) 221-2699

Schedule an appointment

E, I, L, Q, R, U, V
Ms. Jennifer Wascher (206) 616-9270

Schedule an appointment

C, W, Y

J-1 Students

Name Contact Information Advises J-1 students:
Ms. Machelle Allman (206) 221-0329

Schedule an appointment

Students sponsored by organizations outside of UW, including Fulbright, USAID, AMIDEAST
Ms. Leana de la Torre (206) 543-3672

Schedule an appointment

UW-sponsored students: visiting exchange students, undergraduate, and graduate students

Contact the Insurance Counselor for ISHIP

For questions about the International Student Health Insurance Plan (ISHIP), please contact:

Mr. Chris Dessert
Wellness Resource Center in Hall Health Center , Room 187B.

Other Contacts

Prospective & Newly Admitted Students: Admission to the University of Washington (including new student I-20 requests)

Newly Admitted Undergraduate Students: First year course registration
First Year Programs: (206) 543-4905,

International Faculty, Staff, & Scholars, and UW departments sponsoring overseas visitors for teaching or research: 
International Scholars Operations (ISO), (206) 685-8847,

UW-Bothell: International students enrolled at UW-B:
Center for International Education, (425) 352-3876, 

UW-Tacoma: International students enrolled at UW-T:
UWT International Student Services, (253) 692-4762,

English Language Programs: Improve English language skills, learn about American culture
UW International & English Language Programs, (206) 543-6242,

UW Campus Partners: As part of outreach efforts, ISS is happy to present at meetings and events in your UW department. If you would like ISS to provide information about our services, please contact us at (206) 221-7857,

Internship, Research, and Training Programs 
If you are currently a student in your home country and you want to come to UW for research, internship, or training experience, review the research programs offered through International & English Language Programs.

Foundation for International Understanding Through Students (FIUTS)
For questions about International Student Orientation, arrival, or homestay & temporary housing, please contact FIUTS: (206) 543-0735,