International Student Services

About Us

Contact an International Student Advisor

Have a question for an ISS advisor? Need to request an appointment? Want to update or make changes to your immigration status or information?

Submit the Have a Question form on the navigation bar to the right. If you are viewing this page on a mobile device, scroll to the bottom of the page to access the Have a Question form.

An ISS advisor will reply to your question or invite you to schedule an appointment within 4 business days.

Virtual Front Desk & Drop-In Advising

Beginning winter quarter 2021, advising services and staff availability will increase through a Virtual Front Desk and Drop-in services.

You can find the Virtual Front Desk link on our events page.

Spring Quarter Virtual Front Desk schedule:

  • Monday – Thursday from 9:00 AM – 11:00 AM PST 
  • Monday – Thursday from  2:00 PM – 4:00 PM PST

Staff will be available to help you navigate the website, connect you to important resources, and provide general assistance. Staff will admit one student at a time to the Virtual Front Desk – we appreciate your patience!

Drop-In Advising with International Student Advisors will be available through the Virtual Front Desk at the following times:

  • Tuesdays from 9:00 AM – 11:00 AM PST
  • Wednesdays and Thursdays from 2:00 PM – 4:00 PM PST.

During these blocks, International Student Advisors will be available for 10-minute consultations. There will be no advising staff at the Virtual Front Desk outside of these hours.

Location & Contact Information

International Student Services is open all year, including the winter break, spring break, and all of summer quarter. The ISS is closed on Saturdays, Sundays, and all federal U.S. holidays observed by the University. We do close the office a few times throughout the year for staff development, meetings, project days, or other campus events but we will post the information on under Office Hours & Closures on our homepage as well as on the Events calendar .

Location: Schmitz Hall 459
Office Hours: Monday – Friday, 10:00am – 4:00pm
Phone: (206) 221-7857
Email: Submit the “Have a Question” form on the navigation bar to the right or scroll to the bottom of the page if you are viewing this page from a mobile device
UW Faculty, Staff, and Advisers Only: Send an email to or call the ISS reception desk during office hours

Mailing Address:
The ISS mailing address is for immigration use only; any personal items for students mailed to the ISS will be returned.

Standard Mailing Address* Street Address for Courier Mail*
(UPS, DHL, FedEx, etc.)
International Student Services (ISS)
University of Washington
Box 355832
Seattle, WA 98195
International Student Services (ISS)
University of Washington
Schmitz Hall, Room 459
1410 NE Campus Parkway
Seattle, WA 98195

Prospective (future) & Newly Admitted Students: Questions about admission to the UW? Newly admitted and have questions about your I-20? Contact the Office of Admissions.

  • Undergraduate Admissions:, (206) 543-9686
  • Graduate Enrollment Management Services (GEMS):, (206) 685-2630

If you are not an international student currently enrolled at the UW, please see Other Contacts.

Contact the Insurance Counselor for ISHIP

For questions about the International Student Health Insurance Plan (ISHIP), please contact:

Mr. Chris Dessert
Wellness Resource Center in Hall Health Center , Room 187B.

Other Contacts

Future & Newly Admitted Students: Admission to the University of Washington and new student I-20 requests

First Year Programs for Undergraduate Students: Advising & Orientation programs, class selection & registration
First Year Programs: (206) 543-4905,

UW Foundation for International Understanding Through Students (FIUTS): 
International Welcome Weeks, Embark sessions, arrival information, homestay & temporary housing
FIUTS: (206) 543-0735,

International Faculty, Staff, & Scholars, and UW departments sponsoring overseas visitors for teaching or research: 
International Scholars Operations (ISO): (206) 685-8847,

Internship, Research, and Training Programs
If you are currently a student in your home country and you want to come to UW for research, internship, or training experience, review the research programs offered through International & English Language Programs.

UW English Language Programs: Improve English language skills, learn about American culture
UW International & English Language Programs: (206) 543-6242,

UW Bothell: International students enrolled at the Bothell campus
Center for International Education: (425) 352-3876, 

UW Tacoma: International students enrolled at the Tacoma campus:
UWT International Student Services: (253) 692-4762,

UW Campus Partners: As part of our outreach efforts, the ISS staff would be happy to connect with departments by presenting or participating in events and meeting on campus. With limited staff, we will do our best to accommodate requests. Staff, faculty, and advisers can email us at with your request.

ISS Advisors and Staff

Chris Dessert, ISHIP Counselor
Edward Farnham, program assistant
David Gerry, international student advisor
Jennifer Wascher, international student advisor
Justin Mellish, international student advisor
Kareen Kanjo, international student advisor
Keavy Gilbert, assistant director for student services and compliance
Kim Lovaas, director
Leana de la Torre, international student advisor
Megan Serenco, SEVIS coordinator
Sharece Bunn, assistant director for international student advising